Privacy Policy

Ganpati Go Carz – Self Drive & Chauffeur Driven Car Rental Services

Website: www.ganpatigocarz.com

Effective Date: August 11, 2026

Service Area: Jaipur & All India

At Ganpati Go Carz ("Company", "We", "Us", "Our"), accessible via www.ganpatigocarz.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our car rental services.

1. Information We Collect

We collect personal information necessary to process car rental bookings and verify driver eligibility:

• Personal Identification Data: Full name, phone number, email address, emergency contact numbers, and residential address.
• Verification Documents: Driving License details, Aadhaar Card, Passport, or other government-issued photo ID proofs.
• Payment & Financial Data: Billing details, transaction history, and security deposit records.
• Location Data: Vehicle GPS location data used for fleet management, navigation, and vehicle security during rental periods.
• Technical Data: IP address, browser type, device information, and site interaction cookies.

2. How We Use Your Information

• To verify driver identity, age eligibility, and driving credentials.
• To process vehicle reservations, payments, and security deposit refunds.
• To communicate booking confirmations, vehicle pickup instructions, or customer support responses.
• To ensure safety, prevent fraudulent bookings, and track rental vehicle locations via GPS.
• To comply with legal obligations, traffic laws, and police verification requests.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information under limited circumstances:

• Legal and Enforcement Authorities: When required by law, court order, traffic authorities (for traffic fine processing), or law enforcement agencies.
• Service Providers: Secure third-party payment gateways, hosting providers, and SMS/Email communication services.
• Insurance Claims: Sharing necessary booking and driver information with insurance partners in case of accidents or claims.

4. Data Security

We implement strict technical and organizational security measures to protect your personal data and identity documents from unauthorized access, alteration, or disclosure. Physical copies of verification documents are stored securely and handled strictly for rental validation purposes.

5. Data Retention

We retain your personal details and rental records only for as long as necessary to fulfill rental agreements, process security deposits, handle traffic violations, and meet statutory accounting or legal obligations.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, though some website features may function with limited capabilities.

7. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your account details subject to ongoing rental commitments or legal retention requirements.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date".

Contact Us Regarding Privacy

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

• Company Name: Ganpati Go Carz
• Address: 119/379 Madhyam Marg, Near Dispensary Road, Thadi Market, Mansarovar, Jaipur, Rajasthan - 302020
• Phone: +91 9587895105
• Email: gocarzselfdrive95@gmail.com
• Website: www.ganpatigocarz.com